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February 27, 2018

Top Stories

Auto Industry

Strut your knowledge when selling shocks

With the average age of vehicles on the road in the U.S. surpassing 11 years, and considering many of those vehicles' odometers have clocked more than 100,000 miles, one would think shock/strut replacement sales would be going through the roof. But they are not.

Automotive Service

Mavis, Express Oil merging; to control 830 retail outlets

MILLWOOD, N.Y. — Mavis Discount Tire and Express Oil Change & Tire Engineers, two of the largest retail tire dealerships in the U.S., have agreed to merge their operations, creating a group with more than 830 locations in 24 states across the East Coast, South and Midwest.

Automotive Service

Raybestos adds training videos to website

MCHENRY, Ill. – Brake Parts Inc. has added several Raybestos training videos to the resources section of its website to demonstrate proper brake repair techniques.

Automotive Service

OTHER VIEWS: Elimination of NVH is critical to comfortable, safe ride

LONG GROVE, Ill. — Brake technology is one of the greatest contributors to the presence of noise, vibration and harshness (NVH) in vehicles; however, top-quality brake technology successfully can control NVH to give a safer, more comfortable ride.

Automotive Service

NAPA parent suffers drop in earnings, despite sales boost in 2017

ATLANTA — Genuine Parts Co., parent of NAPA Auto Parts, suffered a 10-percent drop in net income to $616.8 million despite a 6.3-percent increase in sales to $16.3 billion for 2017, compared with 2016.

Automotive Service

RepairPal promotes Jill Trotta

SAN FRANCISCO — Auto service and repair search website RepairPal Inc. has promoted Jill Trotta to senior director of sales and industry advocacy.

Automotive Service

KYB promotes Chris Gillund to marketing manager

GREENWOOD, Ind. — KYB Americas Corp. has promoted Chris Gillund to marketing manager, responsible for KYB's national promotions, social media and digital and print advertising.

Automotive Service

'Shift into High Gear' with Mitchell 1 Facebook contest

POWAY, Calif. — Mitchell Repair Information Co. L.L.C. has launched a Facebook sweepstakes that will provide one winner with an all-expense paid trip to the firm's Mitchell 1 shop management training workshop in San Diego, April 26-28.

Auto Industry

Auto Care Association to host NAFTA webinar

BETHESDA, Md. — The Auto Care Association (ACA) is hosting a March 13 webinar focusing on the latest developments in negotiating the North American Free Trade Agreement and how the renegotiation process might affect the auto care industry.

Factory Fixes

Corvette steering column may shudder while idling

Some 2005-07 Chevrolet Corvettes with automatic transmissions may produce a shudder or vibration through the steering column when turning the steering wheel with the engine idling.

Dan Marinucci

Don't underestimate body language

Accurately interpreting a prospect's body language may be the key to closing a difficult sale. Watch for meaningful nonverbal clues that the motorist is seeking additional information or reassurance about the pending transaction.

New Products

Tenneco offers suspension kit for Ford F-150 trucks

Champion Laboratories introduces new Champ XL oil filters

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