A savvy boss cultivates a culture of value that permeates his or her company from top to bottom. Giving motorists good value fuels the long-term health of tire dealerships and service shops everywhere.
Those of us who reside thousands of miles from a natural disaster watch it unfold empathetically, praying for the safety and well-being of those affected. We see images of the natural disaster, be it a hurricane, tornado, earthquake or volcanic...
Except in China, where government rules and objectives are easier to implement and enforce, electric vehicles seem to be headed for a disastrous conclusion.
My field experience suggests that some folks simply don't get it. They don't recognize that the car owner expects his or her vehicle to come back in the same shape — no worse than — its condition when it arrived for maintenance or repairs.
It's still too early in the game to know how the recent blockbuster merger announcements involving four of the largest tire makers are going to play out and what impact they will have on the industry as a whole, but the speculative buzz is deafening.
Every service department should be prepared properly for the potentially pesky push pin. Mishandling this common little fastener may prevent your team from meeting customers' expectations.
For many it has been a lifelong dream: Drive a four-wheel drive for the snow months, a convertible for the summer and a station wagon for family vacations — all available at your friendly, local auto dealer.
The year is barely 110 days old, and changes continue to happen within the tire industry at a breakneck pace.
When we look at transportation equipment and their truck tires and wheels over the last 20 to 30 years, there certainly has been a lot of change in addition to the equipment and tools we use to maintain them.
A small, wireless transmitter may simplify electrical diagnosis in your service department. Here's why this method may become a more-common test technique.
By not investing in shop equipment to use as a safety and sales tool to present and educate the customer it is flat out leaving money on the table.
