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Columns by Dan Marinucci

    • State clearly the minimum you expect from workers

      Savvy bosses always clarify what they want from workers at every level of the business. Clarifying expectations is vitally important because ultimately, uninformed employees cost the company money. Uninformed workers are not as productive as...

    • Scan tool complements, not replaces common voltmeter

      A scan tool complements rather than replaces a traditional voltmeter in a successful automotive service department. The voltmeter always has been and will continue to be the most-essential electrical measurement tool for professional technicians.

    • Tests boost productivity, profitability of scan tools

      Bi-directional tests improve the productivity and, ultimately, the profitability of a scan tool in any automotive service facility. Although this feature increases the tool's price, its diagnostic value more than offsets the extra cost.

    • Scan tool perspectives, tips for managers, foremen

      Purchasing a new scan tool may be a more-challenging task than many bosses realize. Now, more than ever, a prudent purchaser should establish priorities first and then shop patiently for a product or products that fill those needs.

    • Tips for shop owners in age of hybrids

      Tire dealers and service shop owners have asked about the equipment required to begin performing basic services on hybrid vehicles.
      I cannot overemphasize the wisdom of proper safety precautions.

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